Frequently Asked Questions

RaTurka is a next-generation platform for server management, cybersecurity monitoring, and infrastructure automation. It consists of the RaGent agent, RaVision session security, and the RaDome distributed immunity system.

RaGent consumes only 30 MB of RAM including all components. This means it runs smoothly even on resource-constrained servers without affecting the performance of your existing applications.

Limits vary depending on the plan you choose. While the free RaZero plan supports a single server, our paid and enterprise plans allow you to scale your server limits according to your needs or enjoy unlimited server additions.

Yes, you can cancel your paid subscriptions at any time with no commitment. Upon cancellation, your account will automatically downgrade to the free RaZero plan. Monitoring for servers exceeding the free limit will pause, but your data is not deleted immediately, giving you a grace period to transition.

Yes, the RaZero plan is completely free and requires no credit card. You can try the RaTurka platform and explore its basic features. Upgrade to a paid plan for more capabilities.

We accept credit and debit cards. For enterprise plans, bank transfer against invoice is also available. All payments are processed through a secure payment infrastructure.

Yes, a Reseller model is available within the RaTurka infrastructure. This allows you to provide independent server management services to your own client base and generate additional revenue.

The RaZero plan is completely free only for individual users. For enterprise needs and commercial projects, you need to opt for our paid plans with advanced features.

RaGent installation takes an average of 412 ms. You can download and deploy the agent with a single command — no dependencies to install, no additional configuration needed.

RaGent supports major Linux distributions including Ubuntu, Debian, CentOS, AlmaLinux, and Rocky Linux. Windows Server support is on the roadmap.

When a cyber attack, brute-force, or botnet attempt is detected on any RaTurka user's server, the attacker's IP address and digital attack signature are instantly reported to the RaDome central network. Consequently, all other servers connected to the global network automatically gain immunity against this threat and block the malicious IP before the attack even reaches them.

Critical security patches and agent optimization updates are applied automatically in the background without disrupting your system stability or active applications. For major version changes and significant configuration updates, your approval is always requested via the panel.

Yes, RaTurka has a completely closed-circuit architecture. You can install the platform directly on your own servers as a fully independent SaaS infrastructure. Alternatively, you can simply deploy the lightweight RaGent agent (which consumes only 30 MB of RAM) on your server and manage your infrastructure centrally through our cloud servers.

RaGent is written in a compiled language that runs directly at the operating system level, requiring no additional runtime or library dependencies. This ensures it does not impose extra resource loads like Python, Node.js, or Java on your server, delivering pure, independent performance.

Yes, through the RaTurka panel, you can create scheduled automatic backup tasks (Cron) for your server databases, website files, and system configurations. You can securely transfer your backups automatically to external storage spaces or cloud providers.

No, RaGent operates under a strict zero inbound port policy and does not open any ports from the outside in. It only establishes an encrypted, secure outbound TLS connection to the central system. This keeps your server completely hidden from external port scans and intrusion attempts.

RaVision monitors all SSH and Web terminal sessions initiated on the server in real-time using AI-backed algorithms. It instantly detects unauthorized command injections, suspicious behavior patterns, and physically impossible geo-location login requests, terminating hazardous sessions within seconds.