Privacy Policy

This Privacy Policy applies to the raturka.com website and associated services operated by RaTurka. RaTurka acts as the data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK) and the European General Data Protection Regulation (GDPR).

When you use our services, the following data may be collected: • Identity and contact details (name, email address, company name) • Account session information and access logs • Technical metrics from managed servers (RAM usage, uptime, command latency) • Cookie and tracking technology preferences • Support requests and communication records • Payment and billing information (via payment processor)

Collected data is used for the following purposes: • Delivering, managing, and improving our services • Ensuring account security and preventing unauthorized access • Fulfilling legal obligations • Communicating product updates, legal changes, and announcements • Technical support and customer service • Anonymous usage analytics

Our website uses necessary, functional, and analytics cookies. Necessary cookies are required for the service to function and cannot be disabled. Consent for functional and analytics cookies is obtained via the cookie preference panel displayed at the bottom of the site. No marketing cookies are used.

Your personal data is not shared with third parties except in the following cases: • Infrastructure and payment processor partners necessary for service delivery • Legal requirements (court orders, regulatory authority requests) • With your explicit consent We do not sell, rent, or transfer data to third parties for commercial purposes.

Industry-standard security measures are in place to protect your data: TLS/SSL encryption, access controls, regular security audits, and the RaVision session verification system. However, we note that no transmission over the internet is 100% secure.

Under KVKK and GDPR, you have the following rights: • Request access to your personal data • Request correction of inaccurate data • Request deletion of your data ("right to be forgotten") • Object to processing activities • Data portability • Request restriction of processing To exercise these rights, please write to contact@raturka.com.

Your data is retained for a maximum of 3 years after the service agreement ends, subject to legal obligations. Analytics data may be retained longer in anonymized form.

Significant changes to this policy will be communicated via email to newsletter subscribers and registered users. The current policy is always published on this page.

For privacy-related questions: contact@raturka.com