Terms of Service

These Terms of Service constitute an agreement between RaTurka ("Service Provider") and the individual or legal entity ("User") using the services provided through raturka.com. By accessing the service, you are deemed to have accepted these terms.

RaTurka provides software services in the areas of server management, cybersecurity monitoring, and infrastructure automation. These services encompass the RaGent agent software, the RaVision session security system, and the RaDome distributed immunity network. The scope, feature set, and technical requirements of the service may be changed by RaTurka with prior notice.

• The User is responsible for the confidentiality and security of their account credentials. • Unauthorized use of account credentials must be reported immediately. • Each account may only be used by one individual or legal entity. • Transferring, renting, or selling an account to another party is prohibited. • RaTurka reserves the right to suspend or terminate accounts in cases of violation.

You may not use our services for the following purposes: • Illegal activities or harming third parties • Forceful system testing or penetration attempts (without written permission) • Blocking other users' access to the service • Distributing content that infringes intellectual property rights • Placing excessive load on the system via automated tools • Reverse engineering for the purpose of developing competing products

The name RaTurka, its logo, RaGent, RaVision, RaDome, and all software components are registered intellectual property of RaTurka. Users are granted a limited, non-transferable license solely for the intended use of the service. This license does not include any transfer of ownership rights.

The processing of personal data is governed by our Privacy Policy. The User acknowledges that data from managed servers will only be processed for the purpose of delivering RaTurka services. Full responsibility for third-party data lies with the User.

For paid plans, payment is collected at the start of each subscription period. Upon cancellation, service access continues until the end of the current period; no partial refunds are issued. Price changes are communicated at least 30 days in advance.

RaTurka shall not be liable for indirect, incidental, or consequential damages arising from the use of the service. Maximum liability for direct damages is limited to fees paid during the 12-month period preceding the incident. While the service targets 99.9% uptime, maintenance windows and force majeure events are excluded from this guarantee.

Significant changes to these Terms of Service will be communicated to newsletter subscribers and registered users at least 30 days before the effective date. Continued use of the service after changes constitutes acceptance of the new terms.

This agreement is governed by Turkish law. Istanbul Central Courts and Enforcement Offices have jurisdiction over disputes. Disputes will first be sought to be resolved amicably.

For questions regarding the terms of service: contact@raturka.com